We do not offer refunds but we do offer an exchange policy that lasts 30 days. If 30 days have gone by since the original purchase date, unfortunately we cannot offer you an exchange. Exchanges for a new size can be made once upon request.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. All items are subject to inspection upon return. If an item is not returned in original condition it will be shipped back at the cost of the buyer.

Please follow the instructions below on how to begin your exchange. Shipping costs are non-refundable.

All orders of sale items are final.

For any questions about our exchange policy please email us at hello@shopF7LTHY.com prior to placing your order.

Option 1: In-Store Exchange

To Vancouver residents, your fastest exchange method is to do an in location exchange at our F7LTHY shop.

903 Sherwood Avenue
Coquitlam BC Canada
V3K 1A7


Option 2: Shipping Items Back

Fill out the Exchanges form attached, print this out and include it in your shipment.

STEP 1

Pack your item in an unmarked box or envelope.

STEP 2

Purchase postage & mail your items to

903 Sherwood Avenue
Coquitlam BC Canada
V3K 1A7

Once we receive your exchange request and undesired item we will inspect & review the exchange, then send you an email letting you know the status of the exchange.

[time] minutes ago, from [location]
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